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The Royal College of Psychiatrists Improving the lives of people with mental illness

RCPsych Publications - How to Order

 

 

RCPsych Publications


Individuals

1.  Buy online from this site by selecting (in print) titles from the 'Titles A-Z' list and clicking the 'Buy Now' button on the right-hand side of the page for that title.

2.  Telephone the College Book Sales office on +44 (0)20 3701 2551 (open 9.30am to 4pm UK time).  Please have your debit/credit card details to hand.

3.  Fax the order form to +44 (0)20 3701 2761 (with debit/credit card details).

4.  Post the order form to: Book Sales, Royal College of Psychiatrists, 21 Prescot Street, London, E1 8BB, UK (with debit/credit card details or cheque).

(Please note we have a new address and contact details from October 2013.)

Delivery
A postage & packing charge is payable for online orders.  More details on our delivery charges.

eBooks
Please note, eBooks can only be bought online.  We cannot take orders for eBooks over the telephone, or by post/fax.

10% discount for RCPsych members
All members of the Royal College of Psychiatrists are entitled to 10% off the price of all RCPsych Publications products (when bought directly from the College - simply quote your membership number when placing an order). 
(Please note the members' discount is not available if buying through a high street bookshop or from our UK, American or Australian trade distributors.)

It is College policy that we must receive payment before sending out the goods. Proforma invoices can be issued upon request.


Booksellers / Trade

DISTRIBUTORS
 
In the UK and Europe, please contact:
Turpin Distribution, Pegasus Drive, Stratton Business Park, Biggleswade, Beds SG18 8TQ, UK.
Tel: +44 (0)1767 604 951. Fax: +44 (0)1767 601 640.
 
In the USA and Canada, please contact:
Publishers Storage and Shipping Company, 46 Development Road, Fitchburg, MA 01420, USA.

Tel: +1 978 829 2560.  Fax: +1 978 348 1233.

Email: orders@pssc.com

 
In Australia and New Zealand, please contact:

Footprint Books, 1/6A Prosperity Parade, Warriewood, NSW 2102, AUSTRALIA.
Tel: +61 02 9997 3973.  Fax: +61 02 9997 3185.
Email:
info@footprint.com.au

Website: http://www.footprint.com.au/

 
REPRESENTATIVES / AGENTS
 
Representatives for UK and Ireland:
Compass Academic Ltd, Swan Centre, Fishers Lane, Chiswick, London W4 1RX, UK.
Tel: 020 8996 5767.

Email: ca@compass-academic.co.uk

 
Representatives for USA and Canada:
Princeton Selling Group, 125 Strafford Ave., Suite 300, Wayne, PA 19087-3318, USA.

Tel: +1 610 975 4595.  Fax: +1 610 975 4593.
Email: psg@firstclassweb.com

 
Agent for Scandinavia (including Iceland and Estonia):
David Towle International, Lagebergsvagen 15, SE 136 67 Haninge, Stockholm, SWEDEN.
Tel: +46 8 777 3962. Fax: +46 8 777 1470.
 
(College reports should be ordered direct from the Royal College of Psychiatrists - see 'Individuals' above).
 
(Booksellers wanting audio tapes/CDs should order direct from the publisher: Talking Life.)

Returns Policy (Individuals)

This is the returns policy for individual orders placed online or directly with the College.  For UK trade returns please contact Turpin Distribution (details above).

 

If an item has been supplied incorrectly, or is damaged, please contact us to discuss the best means of return. We shall reimburse you for the item and return postage.

If you want to return an item for any other reason, you may do so within 7 days of receipt at your own cost. We shall refund the cost of the goods, providing the goods are in perfect re-saleable condition.


In all cases authorisation for any returns must be granted by the College Book Sales office prior to returning goods. Please call us on +44 (0)20 3701 2551 (9.30am to 4pm UK time, weekdays) or email booksales@rcpsych.ac.uk. For your own protection we recommend that you use a recorded-delivery service.

DVDs, CD-ROMs, videos & tapes: Returns will only be accepted if goods arrive damaged or faulty. We regret that we cannot refund when DVDs, CD-ROMs, videos or tapes have been used.

 

This returns policy does not affect your statutory rights.


Queries

For queries regarding individual orders please telephone the Book Sales office on +44 (0)20 3701 2551. This line is open Monday-Friday from 9.30am to 4pm UK time only. Outside of these times, you may leave a message on the answering machine and your call will be returned as soon as possible. Alternatively, please email: booksales@rcpsych.ac.uk

Out of print titles

Titles which are out of print may possibly be obtained from ProQuest Microfilm, 789 E. Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106-1346, USA. Tel: +1 734 761 4700.
 
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Please note that the College's London headquarters moved offices in October 2013. 

 

Since then Book Sales has had a new postal address, telephone and fax number.

 

Don't forget RCPsych members get a 10% discount.  Used in conjunction with our free UK postage, this means that buying directly from us (through this website) can be cheaper than buying from some other large online bookshops.

 

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