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The Quality Mark for Elder-Friendly Hospital
Wards is a subscription-based quality-improvement programme for
individual hospital wards. Participation in this process will
ensure a continuous focus on the care provided for people over the
age of 65 and will demonstrate the commitment made by the hospital,
the ward and the staff to identify and carry out improvements, and
to achieve a consistent quality of care for older people.
The Quality Mark process aims to support wards
to focus on delivery of good-quality, essential care for older
The Quality Mark process involved the
collection of information from patients, ward staff, ward
management, lead clinicians, hospital management, governors, and
from observations of care on the ward. This information will be
reported back to the ward in a summary format, which can be shared
with visitors, patients, staff, regulators and commissioners.
Why do we need a Quality Mark?
An explanation of what participating in
the Quality Mark involves and how a hospital ward can progress to
gain the Quality Mark.
If your hospital ward would like to
take part in the Quality Mark, information about expressions of
interest can be found here.
If you have any questions, or need more
information then please contact the team.
Last updated: 28/03/2014
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Congratulations to five wards who are the first to be
awarded the Quality Mark!
Details of these wards can be found on our new Achieving the Award page.
A total of 7 wards who undertook Stage II data collection have
been put forward to the Quality Mark Award Committee.
The first cycle of wards taking part in
Stage II: Acheiving the Mark have begun data
A list of all the wards currently participating in the Quality
Mark scheme can be found on our Participating Wards page.